Participating brands also have access to a host of services, such as extended audience reach, insights derived from our first-party data, and expertise from our internal teams. When it comes to who can participate in them, it’s a first come, first serve basis. However, Co-Ops aren’t limited by the size or industry of a brand. I’ve seen airlines work with hotels, hotels work with destination marketing organizations (DMOs), and other cross-industry partnerships. Likewise, some of the best successes I’ve seen have been with brands in the same industry and even the same location. Whatever the case, one of my favorite features of Co-Op campaigns is that they have the versatility to unite brands around a common goal and maximize marketing outcomes.
Co-Op Campaign Example
Co-Op Campaigns have had some early success in my region (Latin America). One that comes to mind is a campaign we ran with the Jamaica Tourism Board (JTB). Their goal was to win wintertime business in the Caribbean for Jamaica.
They worked with us on a winter sale campaign as part of a co-funded, Co-Op Campaign. It targeted travelers in the U.S. across Expedia.com, Travelocity, Orbitz, CheapTickets, Hotwire, and Hotels.com.
One of the benefits of Co-Ops is that they have access to sophisticated targeting and insights based on our first-party data. In this case, our digital media experts determined that the holiday season is one of the peak windows for travel purchases to the Caribbean from the U.S. Consequently, our experts used our targeting capabilities to reach travelers in key U.S. regions during the holiday season. Finally, we also targeted shoppers who were searching for Jamaica and its competing destinations. These enhanced tactics not only helped the campaign reach the right customers at the right time, they also shifted market share away from competing destinations.
“The team at Expedia Group goes above and beyond! They take on the extra that produces extraordinary results, and we have the production numbers to speak for the success of this campaign.” — Jamaica Tourism Board Official
Another feature all Co-Op participants receive is a dedicated landing page. For the JTB, their custom landing page contained attractive imagery and a description of the booking offers. Display media ran on the search results pages for vacation packages, hotels, and flights. Additionally, because of the co-funded resources of the Co-Op, the winter sale campaign was able to launch a site takeover on Travelocity on Cyber Monday.
The campaign saw outstanding success. It not only drove revenue, it also gave the participating hotels increased exposure and bookings, proving the value of the JTB and the Co-Op campaign.