Our Key Takeaways and Insights for Marketers from the Arabian Travel Market

Andrew van der Feltz, Senior Director, EMEA & APAC
April 25, 2018
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Earlier this week, the team attended the annual Arabian Travel Market (ATM) event in Dubai, where we met with partners and leading voices from the global travel industry. During ATM, we hosted an Insights Summit for the first time in the Middle East, with marketers from across the region joining us at the Dubai World Trade Centre.

ATM Insights Summit

Along with insights gleaned from our first party regional data, we presented findings from our Multi-National Travel Trends study, focusing on travelers from US, UK and Germany – the three top inbound markets to the GCC region according to Expedia first party data according to 2017 Expedia Group data.

 Below you can find a few key insights from the presentation – make sure to download the full international study here. 

  • Experiences matter. When asked to prioritize the things that influence travel planning, activities and experiences ranked significantly higher than elements like price, for all nationalities.
  • Destination inspiration? German travelers are least inclined to need help or inspiration when booking a trip, with British and American travelers far more likely to look for help and guidance during the planning stages.
  • OTAs lead the way. Across the top three inbound markets, when we looked at the resources that travelers in each country used for planning their last trip, online travel agencies (OTAs) are a leading resource, followed by hotel sites. 

The Insights Summit ended with a panel discussion around marketing, data and technology, with expert contributors from Accor Hotels, Emirates and our very own EMEA Director, Myriam Younes. The panellists covered a wide-range of topics including how to utilise customer data to improve marketing performance and the impact of emerging technologies in travel marketing.

During ATM, we also had the pleasure to recognize two of our partners with 2018 Expedia Group Media Solutions Partner Awards. Emirates was awarded Middle Eastern Campaign of the Year, while Mövenpick Hotels & Resorts won the EMEA Hotel Campaign of the Year award. You can read more about the winning campaigns below and to stay up to date on our latest news and research, subscribe to our blog via the form above. We hope to see you next year at ATM 2019!

Emirates Partner award win

2018 Middle Eastern Campaign of the Year: Emirates

In September 2017, Emirates was ready to announce it had launched the 100th A380 aircraft in its fleet, more A380s than any other global carrier. We worked with them to communicate this globally and celebrate this incredible feat (a world record) with incentive discounts for travellers. The campaign was designed to show the benefits of flying on an A380 in terms of space and standards of comfort to encourage travellers to choose Emirates. We used a wide range of marketing strategies, including display placements, social media and expandable video banners, to help spread this message while simultaneously boosting sales for Emirates. The campaign ran in 8 countries and involved translation into 5 languages, delivering mass exposure and impressive growth in demand.

 

2018 EMEA Hotel Campaign of the Year: Mövenpick Hotels & Resorts

Mövenpick Hotels & Resorts is a hotel management company headquartered in Dubai, that began working with us on global marketing campaigns in summer of 2017. Designed to drive both awareness and conversion in new markets, their winning campaign used display advertising to generate awareness and consideration for Mövenpick, while our pay-per click hotel advertising platform, TravelAds, was used to boost conversion. The key to success for this campaign was strong collaboration between Mövenpick our various teams which helped get the campaign up and running and deliver against all objectives. 

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Andrew van der Feltz
Senior Director, EMEA & APAC
As senior director for the Europe, Middle East and Africa region at Expedia Group Media Solutions, Andrew van der Feltz drives business development and sales for the growing display advertising space. His team works closely with agencies, destination marketing organizations, hotel and airline partners in the region. Prior to joining Expedia, Andy was the Director of Business Development & Operations at the Netherlands Board of Tourism & Conventions (NBTC) since April 2011. Prior to this, he also worked at NBTC in the London office as country manager for the UK and Ireland. He started his career at NBTC as marketing manager, after his role as an international marketing manager at VisitScotland. Andy studied Marketing and French in Scotland, continued his postdoc education at the Institute of Marketing in Edinburgh, and attended the Executive Educational Programme in General Management at the London Business School.
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